Terms and Conditions

Effective Date: 17 November, 2024

Welcome to iRemit! These Terms and Conditions ("Terms") govern your use of the iRemit app ("App") and its associated services ("Services"). By accessing or using the App, you agree to these Terms. If you do not agree, you may not use the App or the Services.

1. Introduction

iRemit provides users with various financial and utility services, including but not limited to:

• Mobile Wallet: A digital wallet for secure money storage and transactions.
• Mobile Top-Up: Instant recharge of prepaid mobile services.
• Bill Payments: Payment of utility bills and other recurring payments.

These services are provided subject to these Terms, applicable laws, and any agreements entered into with third parties.

2. Eligibility

• You must be at least 18 years of age or the legal age in your jurisdiction.
• You must have the legal capacity to enter into binding contracts.
• You must provide accurate and truthful information during registration.

3. Account Registration

To use the App, you must create an account using valid contact information. You are responsible for keeping your credentials secure and ensuring the accuracy of your account information.

4. Services and Usage

• Mobile Wallet: Allows storing funds, sending/receiving money, and making transactions.
• Mobile Top-Up: Recharge prepaid mobile services via wallet or linked payment methods.
• Bill Payments: Pay utility and recurring bills with ease.

5. Fees and Charges

iRemit may charge fees for certain services. Fees will be displayed before completing transactions. By using the services, you agree to pay these fees.

6. Prohibited Activities

Users are prohibited from:

• Using the App for illegal or fraudulent activities.
• Accessing unauthorized accounts.
• Reverse engineering or hacking the App.

7. Refund and Dispute Policy

Refunds for failed transactions are subject to verification and may take up to [X] business days to process. Disputes must be reported within [X] days.

8. Privacy Policy

By using iRemit, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

9. Liability and Indemnity

iRemit is not liable for losses caused by user negligence or unauthorized access. Users agree to indemnify iRemit for any claims resulting from misuse of the App.

10. Service Availability

iRemit does not guarantee uninterrupted service. Services may be temporarily unavailable due to maintenance or external factors.

11. Amendments to Terms

iRemit reserves the right to amend these Terms. Continued use of the App constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your Jurisdiction]. Disputes will be resolved in [Your Jurisdiction's Courts].

13. Contact Information

If you have questions or concerns, contact us:

• Phone: +60 13-668 8802
• Email: [email protected]